Mon – Fri: 8:00 am – 6:00 pm | Sat – Sun: 8:00 am – 2:00 pm

Privacy Policy

Privacy Policy
Last updated: June 20, 2025

This Privacy Policy describes how We collect, use, and disclose Your information when You use our Service, as well as Your privacy rights and how the law protects You.
By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation
Words with an initial capital letter have meanings defined under the following conditions, whether they appear in singular or plural form.

Definitions

  • Account means an account created for You to access our Service.

  • Affiliate means an entity under common control with the Company (ownership of 50% or more).

  • Company refers to CITY PRIME SERVICES LIMITED, 124 CITY ROAD, LONDON, EC1V 2NX.

  • Cookies are small files placed on Your device by a website, containing details of Your browsing history.

  • Country refers to United Kingdom.

  • Device means any device that can access the Service (computer, phone, tablet).

  • Personal Data means information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means third-party companies or individuals that help Us provide or analyze the Service.

  • Third-party Social Media Service means platforms You can use to log in to the Service.

  • Usage Data refers to data collected automatically, e.g., IP address, browser details, time on site.

  • Website refers to City Prime, accessible at www.cityprime.uk

  • You means the individual or entity using the Service.


Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data:
    We may ask You to provide personal information such as:

    • Email address

    • First and last name

    • Phone number

    • Address, State, Province, ZIP/Postal code, City

  • Usage Data:
    Collected automatically when using the Service, including:

    • IP address

    • Browser type and version

    • Pages visited

    • Time and date of visit

    • Time spent on pages

    • Device identifiers

When accessing via mobile, We may collect:

  • Mobile device type and ID

  • Mobile IP address

  • Operating system

  • Browser type

  • Diagnostic data

Third-Party Social Media Services:
If You register via platforms like Google, Facebook, Instagram, Twitter, or LinkedIn, We may access information from those accounts such as:

  • Name

  • Email

  • Contact lists

  • Activities

You may provide additional data at your discretion, which We will use in accordance with this Privacy Policy.


Tracking Technologies and Cookies

We use Cookies and similar technologies to improve and analyze the Service. These may include:

  • Cookies (Browser Cookies): You can disable Cookies via your browser settings, but some parts of the Service may not function properly.

  • Web Beacons: Small files used to track visits, email opens, or system performance.

Types of Cookies We Use:

  • Necessary / Essential Cookies: Session Cookies needed for Service functionality and security.

  • Cookies Policy / Notice Acceptance Cookies: Persistent Cookies to track Cookie consent.

  • Functionality Cookies: Persistent Cookies to remember preferences (login, language).

For more information, visit our Cookies Policy.


Use of Your Personal Data

We may use Your data to:

  • Provide and maintain the Service

  • Manage Your Account

  • Perform contracts (e.g., purchases)

  • Contact You (emails, calls, notifications)

  • Provide news, offers, or promotions similar to what You’ve purchased (unless You opt-out)

  • Manage Your requests

  • Conduct business transfers (mergers, acquisitions)

  • Analyze data and improve services

We may share Your data:

  • With Service Providers

  • During business transfers

  • With Affiliates

  • With business partners

  • Publicly, if You interact in public areas or through Social Media Services

  • With Your consent for other purposes


Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Usage Data is retained for shorter periods unless needed to improve security or required by law.


Transfer of Your Personal Data

Your data may be transferred to and processed in locations with different data protection laws than Your country. We take all necessary steps to ensure Your data remains protected.


Delete Your Personal Data

You have the right to request deletion of Your Personal Data.
You can delete or update Your information by:

  • Logging into Your Account

  • Contacting Us directly

We may retain certain data if required by law.


Disclosure of Your Personal Data

We may disclose data:

  • In business transfers

  • To comply with legal obligations

  • To protect Company rights or prevent wrongdoing

  • To ensure personal safety

  • To defend against legal liability


Security of Your Personal Data

We strive to use commercially acceptable means to protect Your data, but no method is 100% secure.


Children’s Privacy

We do not knowingly collect data from anyone under 13. If You are a parent and aware that Your child provided data, contact Us. We delete such information if discovered.


Links to Other Websites

We are not responsible for the content or policies of third-party websites You may access through links on our Service. Please review their Privacy Policies.


Changes to this Privacy Policy

We may update this Privacy Policy and will notify You via email or a notice on the Service. Please review this page periodically. Changes are effective when posted.


Contact Us

If You have any questions: